TERA Service Going Info. Choose platform instructions that are specific

That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anyone that play TERA or Closers, please rest guaranteed, help for the people games will stay.

This short article will be updated much extra information becomes available. Please choose “Follow” or bookmark these pages and refer straight straight back for updates.

Pick your platform below to look at solution information that is moving have actually currently available.

Windows

Gameforge will undoubtedly be taking over publishing of TERA Computer in united states, along with their servers set to get November that is live 12.

  • Account Migration can be acquired.
  • Account Migration web web web page: it is possible to finish Account Migration any moment. In the event that you complete account migration before En Masse servers get offline, you can expect to nevertheless be in a position to play until that date.

      Account Migration is open . To make certain your bank account information is preserved and moved, please complete Account Migration during this era. Go right to the Account Migration web web page to begin with.

    Migrate your account to unlock event that is special from Gameforge and make sure your EMP balance and development can be found right whenever Gameforge’s united states servers available.

    You will be able to continue playing on En Masse servers until that date if you migrate.

  • Please see Gameforge’s Transfer FAQ for reward details.
  • You have to migrate your account or your bank account development and EMP stability will be deleted.
    • EMP money can no much longer be bought.
    • EMP can nevertheless be invested in-game, and items will stay available until servers get offline at En Masse.
    • EMP Transfer Ideas.

    Elite reputation subscriptions are not any longer available.

    Recurring re re payments for current Elite reputation subscriptions are disabled.

    Elite reputation vouchers can nevertheless be purchased through the in-game store making use of remaining EMP stability.

    Players that has A elite that is active subscription enjoy TERA Club advantages on Gameforge servers aswell. (Remaining membership time will likely to be carried over.)

    Elite registration voucher products will likely not focus on Gameforge servers, so please make use of many of these products prior to the host shuts down.

    En Masse Ecosystems

    • brand New Account creation – new game account creation is disabled. But, all present active reports can still log on to handle their account and get on our games.
    • Online store – we now have closed our internet shops for many services and products. In-game stores continues to record available items.
    • Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
    • Discussion boards – The TERA forums stay available. We may upload future player communications to the News and Announcement part.
    • Discord – Gameforge’s official TERA Discord host
    • Social media marketing reports – En Masse will continue to handle the Facebook web web page and could share player communications here until solution has transitioned to Gameforge. (take note that the Twitter account happens to be handled by the brand new publisher of TERA for system, therefore will not offer TERA information that is PC-related. The TERA Instagram account (official_tera) happens to be maybe perhaps perhaps not active.)
    • Support – Support will transfer from the date that is same we transfer the overall game solution. Up to that time, En Masse continues to offer help. When the transfer of solution takes place, you need to contact the publisher that is new customer care group for just about any problems with TERA.

    Will account-bound items be held?

    • This can be presently maybe perhaps not planned therefore players are encouraged to claim as much of the products because they require ahead of the server closes.

    Do i must do prepare any such thing before servers near?

    • Please claim all products in your product claim, product broker, mailbox and guild bank before the host shuts down, as unclaimed products can be lost otherwise.
    • Please additionally be sure to trade all of your token things prior to the host shuts down as a lot of them may have various content or won’t work anymore a while later.

    What the results are to my TERA Rewards Levels?

    • The Rewards-System had been system unique to En Masse that’s not obtainable in every other TERA area. As a result, it unfortunately won’t be feasible to move any status or progress because of this.
    • Please see Gameforge’s Transfer FAQ to get more details.

    More information in connection with transfer of solution

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All figures, development, and things can be found in the Krafton servers acceptance that is following of account transfer stipulations (upon introducing the overall game).
    • EMP money can no much longer be bought.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has generated a brand new official tera Console Discord host
    • Social media marketing reports – Krafton has had over handling of the Twitter account.
    • Support – help has moved to

    KRAFTON Console Dept. links

    PlayStation

    En Masse isn’t any longer offering support for TERA Console. Please contact publisher that is new’s help group for support

    extra information in connection with transfer of service

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and services.

    Account Transfer procedure

    • All figures, development, and products can be obtained regarding the Krafton servers acceptance that is following of account transfer conditions and terms (upon releasing the overall game).
    • EMP currency can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has generated an official that is new Console Discord host
    • Social networking accounts – Krafton has had over handling of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

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    exactly just What next?

    If you have tried all this work and nevertheless require assistance, you’ll find a grouped community of gamers on our forums you can also contact help.